Legal Notice

General terms applicable to the VajraCloud website and service enquiries.

Last updated: 21 August 2026

This Legal Notice provides general website and service-use information. If any provision conflicts with a duly executed customer contract, work order, SLA or other signed agreement, the signed agreement will prevail to the extent of that conflict.

1. Website and Service Provider

VajraCloud promotes and provides private cloud storage, open-source implementation, cloud infrastructure, virtualization, backup and disaster recovery, network monitoring, security, HPC and managed IT services. Services are delivered and managed under the VajraCloud brand.

2. Business Enquiries

Information submitted through this website is treated as a request for information, discussion, quotation or proposal unless otherwise agreed in writing. Submission of an enquiry does not by itself create a binding contract or service obligation.

3. Authorized Use

Users must not misuse this website or any VajraCloud service. Prohibited activities include unauthorized access attempts, malware distribution, abuse of accounts, circumvention of security controls, illegal content distribution and activity that disrupts service availability.

4. Customer Responsibilities

Customers remain responsible for the legality of their data, the users they authorize, appropriate internal access controls and compliance with their own industry, contractual and regulatory requirements.

5. Data Ownership

Customer business data remains owned by the customer or its lawful owner. VajraCloud does not obtain ownership of customer content merely because the content is stored on or processed through a managed platform.

6. Open-Source and Third-Party Software

VajraCloud solutions may use open-source and third-party software such as Linux, Nextcloud, Proxmox, KVM, Zabbix, LibreNMS, Grafana, Prometheus, Ceph, MinIO, Wazuh and other technologies. Such software remains subject to its applicable licenses and upstream terms.

7. Service Availability

Availability commitments, response times, backup commitments and recovery objectives apply only where they are specifically stated in an executed agreement or SLA. Services may occasionally be affected by planned maintenance, emergency work, infrastructure faults, connectivity failures, security events or events outside reasonable operational control.

8. Security and Credentials

Customers and users must keep credentials confidential and must immediately report suspected compromise. Administrative, infrastructure and security controls may be restricted to authorized VajraCloud/Delphi technical personnel where required for service operation and protection.

9. Intellectual Property

VajraCloud branding, website content and service materials are protected by applicable intellectual-property rights. Third-party trademarks, logos and software names remain the property of their respective owners.

10. Quotations and Pricing

Website content is informational and does not constitute a guaranteed price. Final scope, pricing, taxes, validity, licensing, support terms, delivery commitments and payment terms will be stated in the applicable quotation, proposal, purchase order or agreement.

11. Contract Expiry or Termination

For managed cloud services, data access, migration support, retention and deletion following expiry or termination will be governed by the applicable signed agreement and agreed data-exit process.

12. External Links

The website may link to third-party or open-source project websites. VajraCloud is not responsible for the content, availability or privacy practices of external websites.

13. Applicable Law

The use of VajraCloud services is subject to applicable laws of India and to the contractual jurisdiction agreed between the parties.

14. Contact

VajraCloud
Sales: sales@vajracloud.com
Support: support@vajracloud.com
Service Provider: VajraCloud